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SHOW SUMMARY: In this episode of The Soul of Enterprise, hosts Ron and Ed sit down with Kurt and Reid Bangert of Bangert, Inc., innovators in construction technology solutions. The Bangerts will share insights into “The Bangert Way,” a transformative approach that eliminates traditional hourly billing in favor of a streamlined, transparent process tailored for construction businesses. Tune in to learn how Bangert, Inc. supports the industry with Sage Intacct, fostering expertise and effectiveness for Customers nationwide. Don’t miss this conversation on reshaping construction project management and accounting practices!
About Kurt Bangert
As principal at Bangert, Inc. Kurt leads his 40-year family business into a new era of technology and service delivery related to the construction industry. They lead our industry in changing the way software has been implemented for decades by aligning ourselves and our customer's interests, being 100% transparent in our dealings, and offering our knowledge for free on the Bangert, Inc. YouTube channel.
About Reid Bangert
Deploying change as the third generation in his family’s 40-year business helping commercial contractors achieve productivity through applied technology. Reid champions continuous technology deployment. He has revolutionized how Customers deploy technology with their proven process, The Bangert Way: bangertinc.com
Kurt Bangert
Reid Bangert
SHOW NOTES
Segment one
(Sarcasm ahead) This might sound shocking to you but Bangert, Inc is changing the way software has been implemented for decades by aligning with their customers interests.
While transitioning the business to a new model of implementation, the Bangert team made the decision to offer their knowledge, for free, on their YouTube channel. Link is here: https://www.youtube.com/bangertinc
Reid has a great hat on for the interview today. It says, “Digital First” and reminds the entire Bangert team to ask, “How can I use next generation systems to make the customer experience better?”
The whole beginning [of our company’s transformation] was, “We want happy employees because happy employees make happy customers.” That’s why the team STOPPED SELLING and spent many months building internal tools and processes to better support customers.
Segment two
Billing by the hour and one-to-one customer consultant assignments are the two components that make up the outdated billable hour business model. “The business model is set so that the cards are totally stacked against the customer.” —Kurt Bangert
Regarding a business model transformation at Bangert, Inc: “We also eliminated billing reviews, which was an instantaneous mood boost because I don't know if you've ever been through a time card review or filled out time cards. We got rid of time cards, of course, but let's just say no one really enjoyed that.”
Regarding the Bangert business transformation: “I knew that we would have some people self select and I knew that we would probably assist others in finding a better fit for employment. And they were all really good people.”
Segment three
At a video per day, the Bangert YouTube channel has everything from basic functionality in Sage products to construction accounting 101. Check it out here https://www.youtube.com/@BangertInc
The first thing you want to know is, “What does it cost?” The Bangert website has a PRICING CALCULATOR front and center. Try it out at this link: https://bangertinc.com/sage-intacct-construction/pricing-calculator/
“Kurt mentioned the transparency. For me, it's not only about the transparency, but the customer experience through and through.” Reid Bangert
Segment four
Regarding a transition to the subscription model: “As long as you still think about job costing a project, you will never be successful.” —Kurt Bangert
What has a subscription model done to the Bangert customer makeup? Now that it is on the Bangert team to provide continuous value, “it attracts a more sophisticated buyer.” Well said, Reid!
“We've been able to cut implementation time by 50% and the cost of implementation by 70%.” —Kurt Bangert
“Ask Richard” is an LLM based chatbot for Sage Intacct users. It’s so much more than that and you can start learning about it here: https://www.constructiondive.com/press-release/20241018-bangert-inc-unveils-ask-richard-a-free-web-platform-powered-by-a-propr/
A big THANK YOU to both Kurt and Reid Bangert for joining us today. They have an enterprise software pricing calculator on their website as well as a YouTube channel with over 1,300 videos. Check them out here https://bangertinc.com/
Bonus Content is Available As Well
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